Return Policy

Thank you very much for your trust in purchasing our products. It is our regret that our products cannot satisfy you. Don't worry, return is available. We accept returns for products that have not been used within 30 days. If you have already used it, sorry we cannot accept return as it affects our secondary sales. We may issue a partial refund or compensate you in other ways, please contact us for details

For all returns due to no fault of ours, you will be responsible for the shipping cost.

Due to the particularity of hair extensions, please contact us to confirm whether you meet our return conditions. We have warehouses in China, USA, Germany, we will provide you with the most suitable solution after inspection. Please do not send the product back without permission. It may not be possible to return the goods without permission, I hope you understand and support.

After confirming the return address, Please return the product and its packaging to us within 15 days. We are not responsible for returned logistics, we recommend you use traceable logistics

We will check after receiving your return, if there is no problem we will refund

If you have any questions about our return policy, please feel free to contact us.